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Every conversation becomes a completed job.

A customer messages on WhatsApp → you send a clear quote, lock a crew, collect payment, and confirm the job — all inside the chats you already use.

  • No new app
  • You stay in control
  • Every action logged
Example conversations between customers and Sanctuary on three chat channels — switch channels to explore.
W

Wanjiku Kimani

09:41 AM · WhatsApp

Sasa! Do you guys do move-in deep cleaning for a 3-bedroom in Westlands?

09:41

Habari Wanjiku! Yes — instant fixed quote for your 3BD package:

INSTANT QUOTEKES 8,500

Move-In Deep Cleaning · 3BD

Kitchen degrease · windows · Sat 09:00

09:41✓✓

Niko ready! Send payment link.

09:42

Payment reconciled automatically on settlement.

RECONCILEDKES 8,500 RECEIVED

Payment Confirmed ✓

Ref QHK9821XA · Instant settlement

09:42✓✓
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B

brian_omondi

10:15 AM · Instagram

Mambo! Saw your story — need urgent pest control before audit tomorrow.

10:15

Habari Brian! Emergency teams ready — instant dispatch quote:

DISPATCH READYKES 12,000

Commercial Pest Control

Kitchen & storage · Today 14:00 · Lead Otieno

10:15✓✓

Sawa kabisa, confirm 2pm!

10:16

Crew assigned — live tracking sent.

ASSIGNEDLIVE TRACKING

Crew En Route →

Otieno 0711***882 · ETA 13:45

10:16✓✓
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A

Amina Hassan

11:02 AM · Telegram

Hi! Time for our bi-weekly garden maintenance this weekend.

11:02

Welcome back Amina — Lot 14B recognized.

REBOOKKES 6,000

Garden Maintenance

Lawn · hedge · fertiliser · Sat 08:30

11:02✓✓

Perfect! Same crew?

11:03

Joseph & team reserved. Next visit auto-scheduled.

LOYALTYAUTO-REBOOKED

History Updated

Last: 14 days ago · 5★

11:03✓✓
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Works inside WhatsApp, Instagram, Facebook, SMS, Telegram, Email, and TikTok — no new app needed.

6

channels feeding one inbox

0

new apps for you or your customers

5

live numbers to run your day

1 day

for a reply

The leak

The steps between message and job leak revenue

It never shows up on a statement. It shows up as jobs that were never done — customers who asked, waited, and quietly moved on.

~28%of inquiries lost to slow replies

01

Chats are scattered, so jobs slip

WhatsApp, Instagram, and calls each live on one phone. No one sees the full queue.

02

Quotes and bookings rely on memory

You price in your head, book on paper. Slow replies = lost customers.

03

No record, no repeat customer

Once the job is done, you have no history to bring them back.

Interactive estimate

How much revenue hides in slow replies?

Most teams lose ~28% of inquiries to delay — not quality. Adjust to your volume and price.

60 / mo
10250
KES 7,500
KES 2kKES 20k

Recovered / month

KES 107,100

What Sanctuary would save by replying and following up for you.

Potential demand

KES 450,000

60 × 7,500

Leakage −126,000 Back +107,100

Not a promise — a mirror. Your volume, your price. Sanctuary just makes the leak visible and the recovery automatic.

The flow

From first message to repeat customer

Sanctuary connects the dots — from chat to cash. You stay in charge at each step.

01

01 — Inbound

Customer messages you

WhatsApp, IG, or Telegram → lands in one shared inbox.

02

02 — Inbound

You see who they are

Past jobs and prices appear — plus what they need now.

03

03 — Commitment

You price it clearly

Sanctuary drafts a quote from your rules; you can adjust or negotiate.

04

04 — Commitment

They confirm, you lock it in

Booking reserves the real crew and date — no double-booking.

05

05 — Commitment

Crew does the work

Assignment goes to their phone; you see when it's done.

06

06 — Fulfilment

You get paid, reconciled

Before or after service — payment is matched to the quote automatically.

07

07 — Fulfilment

They become a return customer

History is saved, so the next booking is one tap.

✓

You are always in control

Who it's for

Built for service businesses that live on their phones

If your customers find you on WhatsApp and you deliver the work on site — pick your trade and see how Sanctuary fits in.

Rebook in one tap

Move-in deep cleans, weekly offices, one-off miracles.

Quotes repeat, crews rotate, and every job is priced per size — Sanctuary drafts the quote, locks the crew, and collects before your team lifts a mop.

✓

Fits how you already work — no new app for you or your customers.

Dispatch in minutes

Urgent calls, compliance deadlines, contract visits.

Urgency is your normal. Sanctuary triages the audit-tomorrow call, dispatches the nearest licensed crew, and keeps the treatment trail on record.

✓

Fits how you already work — no new app for you or your customers.

Cycles auto-booked

Recurring visits, loyal estates, seasonal cycles.

Your revenue lives in the repeat visit. Sanctuary recognizes the returning customer and auto-books the next cycle — same crew, same standard.

✓

Fits how you already work — no new app for you or your customers.

Every visit logged

Site visits, service reports, sign-offs on the spot.

Every visit needs a record. Sanctuary links the booking, the crew, and the payment to the site — auditable end to end.

✓

Fits how you already work — no new app for you or your customers.

Zero missed inquiries

Repairs, installs, the calls you can't afford to miss.

Missed messages are missed jobs. One inbox catches every WhatsApp, DM, and call-out request — nothing slips past closing time.

✓

Fits how you already work — no new app for you or your customers.

Capabilities

What you get

One system behind every chat — nothing extra for your customers to learn.

01

No new apps for anyone

Customers message as usual. Your team works in the same chats.

02

One record for everything

Customer, quote, booking, payment, and job — linked and searchable.

03

No double-bookings

Crews and dates are locked when a booking is confirmed.

04

What you quote is what you collect

Payment matched to quote, with a receipt trail.

05

Automated by your rules

Auto-replies where you allow, pause for your approval where you want.

06

Five live numbers

Demand, booked, collected, team load, and repeat customers — at a glance.

Why we exist

Service businesses deserve operations that keep up with their ambition

A customer can love the cleaning and never come back — not because of the work, but because the follow-up was forgotten. Sanctuary Systems remembers for you, so every finished job makes the next one easier — and measurably more profitable.

Join the Nairobi pilot

Pilot-first. Success measured in your profit, not our dashboards.

Answers

Frequently asked questions

The five things every owner asks us first. Anything else — just message us.

Do my customers need to install anything?

No. They message as usual on WhatsApp, Instagram, or Telegram.

Do I have to learn new software?

No. Work stays in chat; the dashboard is for overview.

What happens when two customers want the same slot?

One is booked, the other gets the nearest alternative instantly.

Does AI run my business?

Never alone. It drafts, you approve.

Can I see everything that happened?

Yes — every action logged, always.

Start here

Let's talk about your business

In two minutes, tell us how customers reach you today (WhatsApp, calls, DMs) and how you handle quotes and bookings. We'll map it inside Sanctuary — no pitch, just your flow.

  1. 01

    You send the form

    Two minutes, no commitment.

  2. 02

    We map your flow

    A short call on how quotes and bookings work today.

  3. 03

    You see it in your chats

    Your own conversations, running through Sanctuary.

What do you run? (pick any — optional)

Add at least one — we reply to whichever you prefer.

One reply within one business day. Your details are used to answer you — nothing else.